Soulful Shifters Moving LLC provides labor-only moving services and related assistance. The Company is not a common carrier and does not provide automatic cargo or replacement value coverage unless expressly agreed to in writing.

The Company’s liability, if any, arises only where:

• Direct physical damage occurs
• The damage is proven to be the result of Company negligence
• The damage occurred during active service performance

Mere occurrence of damage does not establish negligence.

To the fullest extent permitted by law, Company liability for any claim arising out of services performed shall be limited to:

• The actual depreciated value of the item, or
• The cost of repair, whichever is less

Under no circumstances shall Company liability exceed the total amount paid by the customer for the service on the date of loss.

The Company shall not be liable for:

• Indirect damages
• Consequential damages
• Incidental damages
• Emotional distress claims
• Lost profits
• Loss of use
• Delay-related losses
• Speculative valuation

Soulful Shifters Moving LLC does not provide full replacement value protection.

Customers are strongly encouraged to maintain:

• Homeowners insurance
• Renters insurance
• Third-party cargo coverage

for high-value or irreplaceable items.

Items exceeding $1,000 in estimated value must be disclosed in writing prior to service.

Failure to disclose high-value items may limit or void claim eligibility.

Customer agrees that repair, partial reimbursement, or depreciated value settlement (at Company discretion) shall constitute full and final resolution of any approved claim.

Any claim must be submitted in writing within 48 hours of service completion.

Any legal action must be commenced within one (1) year of the service date.